Datadash 

Datadash - You're in Good Hands with EMI

EMI Surveys strives to provide clients with high quality online sample, but it is also critical that we provide the highest quality customer service and the most flawless execution possible.  From start to finish we make sure that your project is taken care of, whether you need 20 completes or 2,000!

With our continued growth, EMI has added project managers to assist the sales team in ensuring flawless execution and deliverability of what was committed to for you and your client.  With open communication and documentation throughout fielding, your Project Manager (PM) and Sales Representative make sure that all aspects of the project are covered.  This includes pricing, timing, technical set up and multiple updates a day while in field.  We believe that it takes more than one set of eyes to keep everything running smoothly.  We do everything we can to make sure your study finishes on time, and within budget... while providing you with the results you need.

Additionally, we value the use of kick off calls to make sure all parties are on the same page before starting a project.  Debriefs, that allow us to have honest dialogue with our clients about how we can continue to improve, are also an important part of the way we do business.

Looking forward to the future, we are always thinking of ways to make the process of executing a project as efficient and effective as possible for you, our client.  Our most recent innovation is the introduction of our survey dispatch software.  This allows EMI to offer an easy, standard, and consistent set up process. There is no need to pass back any variables and our redirect links are always the same.  This new innovation has received rave reviews by our clients across the board as it reduces the drain on their internal IT resources when setting up a project with EMI.    

So, whether you are running a project in one country or multiple languages... you can set up one set of redirects for all languages and parts of a study.  We handle any multi-vendor set up on our end, making the work for your programmers easy and quick.

If there is anything specific we can do to make your projects run as effortlessly as possible on your end, please let us know!  We aim to exceed your expectations and your feedback helps to foster this effort.

Sincerely,

The EMI Team

Recognized as one of Cincinnati’s Fastest Growing Companies

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EMI Surveys | 3443 Edwards Road | Cincinnati, OH 45208